This page provides a transparent framework and must be adapted to the advisor’s actual carriers, insurance, legal entity and payment arrangements before accepting orders.
Before purchase#
The client should receive the exact bag specification, observed condition, included accessories, price, advisory or sourcing fee, authentication arrangement, currency, payment method and cancellation or return terms.
Shipping#
The written agreement should identify the carrier, service level, tracking, signature requirement, packaging, declared description and value, insurance basis and claims process. Delivery dates are estimates unless expressly guaranteed by the carrier.
Duties and taxes#
The client is generally responsible for understanding import duties, taxes, brokerage and local restrictions at the destination unless the written quote explicitly states otherwise. Rules vary and can change. Verify current requirements with the destination customs authority or a qualified broker.
We do not agree to false descriptions, false values or other customs misdeclarations.
Delivery inspection#
Inspect the parcel before accepting when possible. Record visible damage, photograph the sealed package and preserve packaging for any carrier or insurance claim. Report a material discrepancy within the period stated in the final transaction terms.
Returns and cancellations#
Return and cancellation rights depend on the actual service role, jurisdiction, item and seller arrangement. The final written transaction terms—not this general article—must state the applicable policy before payment.
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